Proxim ORiNOCO AP-8000 Guía de usuario Pagina 165
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AP-8000 User Guide
D
Technical Services and Support
Obtaining Technical Service and Support
If you are having trouble utilizing your Proxim product, please review this manual and the additional documentation
provided with your product. If you require additional support and would like to use Proxim’s free Technical Service to
help resolve your issue, please be ready to provide the following information before you contact Proxim’s Technical
Services:
• Product information:
– Part number of suspected faulty unit
– Serial number of suspected faulty unit
• Trouble/error information:
– Trouble/symptom being experienced
– Activities completed to confirm fault
– Network information (what kind of network are you using?)
– Circumstances that preceded or led up to the error
– Message or alarms viewed
– Steps taken to reproduce the problem
• Servpak information (if a Servpak customer):
– Servpak account number
• Registration information:
– If the product is not registered, date when you purchased the product
– If the product is not registered, location where you purchased the product
NOTE: If you would like to register your product now, visit the Proxim eService Web Site at http://support.proxim.com
and click on New Product Registration.
- ORiNOCO AP-8000 1
- Copyright 2
- Trademarks 2
- GPL License Note 2
- OpenSSL License Note 2
- Introduction 8
- Quality of Service (QoS) 9
- Software Upgrade 9
- Hardware Overview 10
- Prerequisites 12
- System Requirements 13
- Product Package 13
- Optional Accessories 14
- Hardware Installation 14
- Using a Console Port 15
- Install the Antenna 15
- Mount the Unit 15
- Power on the Unit 16
- Initialization 18
- Installing the Software 22
- Managing the Access Point 27
- SNMP Management 28
- SSH (Secure Shell) Management 28
- HyperTerminal 28
- ProximVision ES 29
- Password Management 31
- 7. Click COMMIT 33
- Access Point Features 34
- Ethernet 36
- Security 36
- IP Configuration 43
- TPID Priority CFI VID 45
- Managing the Device 48
- Upgrading the Firmware 49
- Monitoring the Device 51
- Interface Statistics 52
- Network Layer 54
- Web Interface Overview 56
- Error Message 56
- Configuring the Device 57
- Wireless 58
- Filtering 73
- Management Access Control 88
- System Log 91
- Event Log 93
- Pre-requisites 102
- Viewing the MIB Objects 102
- Configuring the MIB Objects 103
- General Notes on CLI 105
- Navigation and Special Keys 106
- Messages 106
- List Commands 107
- Command Line Completion 107
- Rules for Table Objects 107
- User Execution Mode 108
- Privileged Mode 108
- Log into the AP using Telnet 109
- Device Configuration 111
- // RUNNING-CONFIGURATION // 127
- TFTP Configuration 133
- Telnet configuration 133
- HTTP Configuration 133
- Country Code Configuration 136
- Inventory management 136
- Event Log Configuration 137
- SNTP Configuration 138
- // INTERFACE STATISTICS // 139
- Display the ICMP Statistics 141
- Display the IPARP Statistics 141
- Troubleshooting 144
- Symptoms and Solutions 145
- Client Connection Problems 147
- VLAN Operation Issues 147
- Gigabit Ethernet PoE 148
- Recovery Procedures 149
- Related Applications 153
- ASCII Character Chart 154
- Bootloader CLI 155
- Specifications 157
- Advanced Bridging Functions 158
- Security Features 158
- Hardware Specifications 159
- Available Channels 160
- Support Options 166
- Statement of Warranty 168
- Other Information 169
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